Privacy Policy
Effective Date: July 2, 2023
Thank you for choosing Yoga Ave for your online yoga apparel needs. This Shipping Policy outlines important information regarding the shipment of orders placed on our website, www.yoga-Ave.com. Please carefully review this policy to understand how we handle shipping and delivery of our products.
- Order Processing: a. Once an order is placed on our website, it will be processed within 1-2 business days, excluding weekends and holidays. b. We will make every effort to ship your order as quickly as possible, subject to product availability and order verification.
- Shipping Methods: a. We offer several shipping methods to provide flexibility and convenience for our customers. The available shipping options will be displayed during the checkout process. b. The shipping methods may include standard shipping, express shipping, or any other available options provided by our shipping partners.
- Shipping Costs: a. The shipping cost for your order will be calculated based on the selected shipping method, the weight and dimensions of the package, and the destination address. b. The exact shipping cost will be displayed during the checkout process before you finalize your order.
- Delivery Time: a. The estimated delivery time will depend on the shipping method chosen, as well as the destination of the package. b. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs procedures, weather conditions, or other unforeseen circumstances.
- Tracking Orders: a. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. b. You can use the tracking number to track the progress of your shipment on our website or through the shipping carrier’s website.
- International Shipping: a. We offer international shipping to select countries. The availability and shipping cost for international orders will be displayed during the checkout process. b. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
- Order Status and Support: a. You can check the status of your order by logging into your account on our website or by contacting our customer support team. b. If you have any questions or need assistance regarding your order or shipping, please contact our customer support team, and we will be happy to assist you.
- Address Accuracy: a. It is the customer’s responsibility to provide accurate and complete shipping address information at the time of order placement. b. We are not responsible for any delays, losses, or additional costs incurred due to incorrect or incomplete shipping addresses provided by the customer.
- Shipping Restrictions: a. We reserve the right to refuse or cancel orders for any reason, including but not limited to shipping restrictions imposed by local laws or regulations. b. If we are unable to fulfill an order, we will notify you promptly and provide a full refund.
- Lost or Damaged Shipments: a. In the unlikely event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. b. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
- Changes to Shipping Policy: a. We reserve the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. b. It is your responsibility to review this policy periodically to stay informed about our shipping practices.
If you have any further questions or concerns about our Shipping Policy, please don’t hesitate to contact our customer support team. We are here to assist you and provide a smooth and enjoyable shopping experience